Seller verification

What the badges mean

Email verified

The seller confirmed access to their email address.

Awaiting review

An admin decision on seller verification is pending.

Verified seller

AnimalsSale reviewed and approved the seller. Buyers should still meet the animal and check its health records before paying.

Seller unverified

Seller verification is incomplete. A separate Email verified label may still appear.

How to apply

1. Confirm your email, sign in, and start a request under Seller verification in your account.
2. Upload at least three original JPEG or PNG photos of the animals and their living environment. Each photo must be at least 1600 × 900 pixels in either orientation. In one photo, show a handwritten note beside the animals with your request’s photo code and today’s date. Use current originals. Exclude screenshots, stock photos, and AI-generated images.
3. Upload at least one supporting document in PDF, JPEG, or PNG format. An animal veterinary record, microchip registration, ownership record, or breeder registration or licence can help. Cover unrelated personal details. Keep passports, national IDs, payment information, and personal medical records out of your uploads.
4. Upload up to six files total, each no larger than 8 MB. Describe your animals and documents in 30–4,000 characters. Confirm that you own the animals or are authorised to rehome them, your photos are original and current, and your documents are genuine.
5. Agree to admin review and select Send to admin. The review team may ask for a live video call if it needs clarification.

Reapply after rejection

Open your account’s Seller verification page to read the feedback. Start a new request, address the feedback, and use the new photo code when you take your evidence photo.